Buying from the site

Choose your products and add them to the cart

Click on the cart and select checkout

Enter your information if you are a previous customer on the site, or register as a new customer if it is your first visit

Choose your address, then choose the payment method that suits you and the method of delivery

Finally, click confirm order

After completing the information entry:

You will receive an email with order information

The customer service team will contact you to confirm the order or we will send a text message

The order will be shipped and you will be notified



Purchase via WhatsApp messages

Clearly specifying the order, including the product name, picture, number and the required number

Recipient's name, mobile number, and city

Transfer the amount from after approving the request within 12 hours


You will be contacted by the customer service team and set an appointment for delivery during working hours from 9 am to 11 pm, all days of the week

Except for Friday off

Shipping by Fastlo or Aramex

Villages that do not have a SMSA or Aramex office, the request is received by the representative of the shipping company by Aramex or SMSA

When your shipment is shipped by our customer service, you can follow up on your shipment by contacting WhatsApp


Fastlo Number 920002779

website

https://fastlo.com/ar


Aramex number 920027447

website

https://www.aramex.com/ar/



Notice :

When shipping (customer request) the parcel and sending to the client that the request has been implemented and a message has been sent to the client with the shipment number of the policy. We apologize for canceling the request or stopping the request after shipping and delivery of shipping companies.

When the shipment arrived to the customer and the shipment was returned by the shipping companies after repeated communication with the customer and he did not receive the shipment

The customer must bear the cost of the return shipment back and forth